Frequently Asked Questions
Most frequent questions and answers
Who is the right graphic/web designer for your needs?
Whether or not a designer is a good fit for your project can have several different factors including styles, budget as well as a designer’s availability for your time-frame. Taking time to review a creative’s portfolio can aid in determining if their style is right for your project. As your design partner, my goal is to work with you to bring your vision to life — and it’s more than just throwing a concept together. It’s also about communicating and educating the client as to why something may or may not work as well as offering sound, effective options.
Revision Policy for Non-Web Design projects, including logos
- You are allowed 1 MAJOR revision and 3 MINOR revisions
- Each additional MAJOR revision after 1 will incur a $75-$175 revision fee
- Each additional MINOR revision after 3 will incur a $55 revision fee
How do you begin a project?
There is typically an initial consultation or discovery session to gather pertinent information, get a sense of your objectives, gauge your level of commitment to a project and to see if we are a good fit. Consultations are done by computer, phone or in person. The first consultation is complimentary. Should your requirements exceed that, then it will be billed at an hourly rate based on a 1 hour minimum. If you determine that I am a good fit, then an estimate/contract of the services to be provided for the project will be drawn up. All projects are done on a contract basis. If the terms are accepted along with a 50% deposit* which needs to be presented at that time and needs to clear depending on payment form, the project will then commence. This time frame can vary – but generally 2-3 weeks, could be longer for more extensive projects such as Web Design or Multiple Design Projects. (*note: the 50% deposit is non-refundable)
Revision Policy for Web Design projects
- You are allowed 3 MINOR rounds of revisions
- Each additional MAJOR revision after 1 will incur a $525 revision fee
- Each additional MINOR round of revisions after 3 will incur a $175 revision fee
What is a MAJOR revision vs. a MINOR revision?
- Major Revision – A revision that changes the whole design completely
- Minor Revision – Small revision that requires changes to the text, font, layout, etc. but NOT a completely different design
Unlimited changes are not offered as they are not time or cost effective and ultimately cause more confusion than clarity. The design is then finalized and delivered in the necessary file formats depending if this is a print project (high resolution files) or formats for the web. Final payment and or balance due is required at this time in order for the project to be delivered.
